new rummy
new rummy
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This app is available for your device
new rummy
This app is available for your device
Contact
+91 3159324716
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the new rummy?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely access your account. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a strong internet connection. Wait for a reliable signal, then click "send OTP" and wait again. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active account number. If the account number has changed, submit your KYC details to our customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you should be able to log in and start playing with ease.
Q1: What is the minimum withdrawal amount in the new rummy?
In this app, users can withdraw a minimum of Rs. 100, which is higher than that of other similar apps. Withdrawals are only allowed for earnings from gaming, not for bonus amounts collected. This means users can redeem their hard-earned gaming rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and stored in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, occasional payment delays may require waiting up to 24 hours for resolution. This delay can be frustrating when compared to the typically quick turnaround time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failed withdrawal request, first check your transaction history in the settings. If the issue persists, rest assured that the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can seek assistance from their customer care centre.
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